Our Services - What we do

Who we can help - Medical facilities

Private Hospitals
Day Surgeries
Pathology Laboratories
Radiology Clinics
Medical centres
Health Centres
Nursing Agencies
Government Departments
Biotech companies
Universities
Accreditation Agencies
Clinical Trials

How we can help - Insurance reviews

Do you understand what you are covered for and how much it should cost? For some examples of coverage issues please see Cautionary Tales.

Do you know what makes up your premium?

Amongst the premium drivers are claims experience, risk management, level of excess and a good submission to underwriters. Most brokers use "standard " presentations not dealing with the specific issues relating to the healthcare industry. We know what underwriters are looking for and can help you present your risk profile in the most favourable light to underwriters. This can have a significant premium saving.

This information is crucial so you can make an informed choice. We will review your level of cover to make sure you have enough and are not paying for insurance you do not need.

Risk Assessment

All too often this is overlooked during the renewal process. Using last years insurance details may be the simple way to compare prices but it is far more important to look at your insurance requirements each year to make sure that your needs for the coming year are accurately assessed. We will conduct this review for you to ensure you have proper and adequate protection. It is important that you are actively involved in this process so you can conduct your own interim audit.

Tender Evaluations

You may consider that your insurance broker is not performing to your satisfaction or you are not sure if you are getting value for money. We can assist you to place your insurance broking out to tender. We will assist you in putting together the tender document, set the parameters, decide whether you want a price or conceptual tender and then assist you to evaluate the responses. This process usually pays dividends. The best way to replace a poor broker with a good one is to have a tender and then give the incumbent a chance to come up to scratch if you value the existing relationship. In a tender you can ask for anything that you want but I have found in my experience price alone is a poor indicator.

Claims management

Your claims data is gold dust. Very few brokers keep accurate records of their client's claims details. This is a serious error as relying on underwriters claims information is not only exposing you to the estimates based on the potential "whim "of an insurance claims manager. Sometimes claims information is not made easily available to you or your broker making it difficult for a new underwriter to assess your claims experience and thus your premium. This can make you feel like a prisoner of your current insurance company and not a premium paying policyholder! We can manage each and every claim by negotiating with your insurance company at each stage of the way to make sure the estimates are reasonable and that your interests are protected outside the insurance policy. The early reporting of incidents is important to make sure you comply with the conditions of your claims made policy. The analysis of incidents is a good resource for risk management.

Expense Audits

Do you feel you are paying too much for something such as drugs but can't get a feel if you are? If so we will on your behalf investigate other options and then come back to you with our findings. MAGIC has relationships with specialist expense reduction companies and can assist you with making sure that you maximise your expense spend.

What we can do for you - Medical Practioners.

Traditionally Medical Defence Organisations (MDOs) have been State based with subscriptions being similar. Now every MDO has an active recruitment campaign for certain craft groups and in some States. We have relationships with some MDOs and can assist you if you feel your subscription is too high or if you are not satisfied with claims service. We can assist you to look at other options.

What we can do for you - Insurance brokers

Do you have a client who has detailed issues in medical malpractice which you do not feel comfortable about. MAGIC can review your renewal presentation see if you have approached all the available markets, assist you to make sure the correct levels of cover etc are in place and meet with you and your client. We can give your brokerage the detailed intellectual knowledge you need to retain your clients.